Our Commitment to Privacy

The Laundry/Dry Cleaning Factory has instituted policies and practices intended to ensure that your personal information is handled in a secure manner that respects and protects your privacy.

Any changes to our privacy policy and practices will be reflected on this page so that you can be aware of what information we collect and how we are using and/or disclosing it. By using our website, you consent to the collection and use of this information by The Laundry/Dry Cleaning Factory. Our privacy policy was last updated on January 3, 2012.

What information does The Laundry/Dry Cleaning Factory collect?

The Laundry/Dry Cleaning Factory collects data that you provide to our company-owned channels of operation, such as TheDryCleaningFactory.com, either through transactions, email registration, sweepstakes, contests, or membership; or through phone, mail and fax interactions or paper registrations that you submit.

This includes information such as your name, mailing address, email address, phone number, any personal preferences you choose to provide, transaction details such as style, size, price, discount, date, store, your credit card number and expiration date used for transactions, and an encrypted password to ensure maximum protection of your privacy ("Personal Information").

How does The Laundry/Dry Cleaning Factory use this information?

The Laundry/Dry Cleaning Factory does not sell, rent or trade with third parties any personal Information you provide to us.

The Laundry/Dry Cleaning Factory uses this Personal Information to confirm and process sales transactions to contact you with questions or communications about your order, or to respond to your customer service inquiries.

The Laundry/Dry Cleaning Factory also uses this Personal Information to enhance and personalize your experience and to communicate with you for marketing and promotional purposes via targeted postal pieces, phone messages, or personalized emails. You may indicate your contact preferences regarding promotional communications directly to us online.

How does The Laundry/Dry Cleaning Factory protect your information?

All Personal Information input by you and transmitted to our website when you place an order or provide Personal Information is protected by password and by an encryption using Secure Socket Layer Technology ("SSL"). SSL encrypts your order and Personal Information before it is transmitted to us to avoid the decoding of your Personal Information by anyone other The Laundry/Dry Cleaning Factory.

Does The Laundry/Dry Cleaning Factory disclose your personal Information to others?

The Laundry/Dry Cleaning Factory does not sell, rent or trade with third parties any personal Information you provide to us, nor do we share such personal Information with third parties except for the express purpose of assisting us in fulfilling your transactions and customer service inquiries, updating your customer information record in our database, deploying our promotional offers to you, or fulfilling your request to unsubscribe from our email. We do not authorize those third parties to make any other use of your information.

The Laundry/Dry Cleaning Factory honors every request to unsubscribe from receipt of emails within ten (5) days of receiving the request, not only for promotional emails that The Laundry/Dry Cleaning Factory sends, but also for emails about The Laundry/Dry Cleaning Factory that we permit other companies to send to their own list of subscribers. As such, in compliance with the CAN-SPAM Act of 2003.

The Laundry/Dry Cleaning Factory reserves the right to use and/or disclose to others Personal Information about your demographics and use of our website in a manner that does not reveal your identity.

How does The Laundry/Dry Cleaning Factory protect a child's privacy?

Concerning the Children's Online Privacy Protection Act The Laundry/Dry Cleaning Factory will never knowingly request Personal Information from any person under the age of 13, without first seeking prior verifiable parental consent. If we become aware that a user of our website is under the age of 13 and has provided an online registration without prior verifiable parental consent, we will remove that child's Personal Information from our files.

Does The Laundry/Dry Cleaning Factory use "cookies"?

We do not embed cookies in our customers browsers.

Please send any concerns regarding our privacy policy to info@thedrycleaningfactory.com

The Laundry/Dry Cleaning Factory

Attn: Rafael Riefkohl

123 SE 3rd Ave,

Miami, FL 33131